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Privacy Policy

This policy explains what personal data fruitmachineguide.co.uk collects, why, how long it is kept and what you can do about it. It is written under the UK GDPR and the Data Protection Act 2018. The short version: we collect very little, we do not sell anything, and we have never needed to know who you are to publish a withdrawal time.

18+ Gambling can be addictive and you must be 18 or over. In Great Britain an online casino may only be offered with a licence from the Gambling Commission under the Gambling Act 2005, and every licence is listed on the public register. Free, confidential support is available from the National Gambling Helpline on 0808 8020 133.

Who is responsible

The publisher of this website is the data controller for the personal data described here. You can reach us at privacy [at] fruitmachineguide.co.uk or through the contact page. Registration details are available on request.

What we collect and why

DataWhyLawful basisKept for
Server log data: IP address, browser, pages requested, timestampsSecurity, fault diagnosis, abuse preventionLegitimate interestsUp to 30 days
Analytics data, only with consentUnderstanding which pages are readConsentUp to 14 months
Email address and message content when you write to usAnswering youLegitimate interests24 months after the exchange
Cookie consent recordProving what you agreed toLegal obligation12 months

We do not ask for your name, your address, your date of birth or any financial information. There is no account to create, no newsletter and no registration. If you write to us, we have whatever you chose to put in the email and nothing more.

What we do not do

  • We do not sell or rent personal data to anyone, ever.
  • We do not build advertising profiles or run behavioural retargeting.
  • We do not knowingly collect data from anyone under 18; this site is for adults.
  • We do not use automated decision-making or profiling that produces legal effects.

Analytics and cookies

Analytics only run if you consent, and the site works perfectly well if you decline. Strictly necessary cookies — the ones that remember your consent choice and keep the site secure — do not require consent under the Privacy and Electronic Communications Regulations. The full list, and how to change your mind, is on the cookie policy page.

Affiliate links and third parties

When you click a link to an operator, that operator and its affiliate network may set cookies or record the referral. From that moment their privacy policy applies, not ours. We receive aggregate reporting — how many people clicked, how many opened accounts — and never the identity of an individual person.

Our hosting provider processes server logs on our behalf under a data processing agreement. Where a processor is outside the UK, transfers are covered by the UK’s adequacy regulations or by the International Data Transfer Addendum.

Your rights

Under the UK GDPR you have the right to access your data, to have it corrected, to have it erased, to restrict or object to processing, and to receive it in a portable form. Where we rely on consent, you can withdraw it at any time without affecting what was done before.

Write to privacy [at] fruitmachineguide.co.uk and we will respond within one month. There is no charge. We may ask for enough information to work out which records are yours, which is usually the email address you wrote from.

Complaints

If you are unhappy with how we have handled your data, please tell us first so we can put it right. You also have the right to complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113, and you can do that without coming to us first.

Security and changes

The site runs over HTTPS, access to the systems holding correspondence is limited to the people who need it, and logs are deleted on the schedule above. No system is perfectly secure, and we would tell you promptly if a breach affected you.

This policy may be updated. The version on this page is always the current one, and material changes will be dated.

Nell Ashworth

About the author: Nell Ashworth

Before I started writing about casinos I spent six years in the financial-crime team of a UK payments firm — which is to say, on the side of the desk that halts a transfer and asks for paperwork. That is why I can usually tell a check that genuinely has to happen from a check that is simply a convenient reason to delay a payout.

I open the accounts myself, deposit my own money, ask for it back and write down how long it actually took. There is no more method than that. If a site takes deposits by card but only pays out to a bank account, it goes in the text rather than in a footnote.

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